Data privacy is of high importance for Persona Looks and we want to be open and transparent with our processing of your personal data.
We therefore have a policy setting out how your personal data will be processed and protected.
Where do we store your data?
The data that we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws.
Who can access your data?
We never pass on, sell or swap your data for marketing purposes to third parties.
What is the legal ground for processing?
For every specific process of personal data we collect from you, we will inform you whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.
What are your rights?
Right to access: You have the right to request information about the personal data we hold on you at any time. You can contact Persona and we will provide you with your personal data via e-mail.
Right to portability: Whenever Persona processes your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification: You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
Right to erasure: You have the right to erase any personal data processed by Persona at any time except for the following situations:
- You have an ongoing matter with Customer Service
- You have an open order which has not yet been shipped or partially shipped
- If you have made any purchase, we will keep your personal data in connection to your transaction for book-keeping purposes
Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.
You can opt out from direct marketing by the following means: - Following the instruction in each marketing emails.
How can you exercise your rights?
We take data protection very seriously and therefore we have dedicated customer service personnel to handle your requests in relation to your rights stated above. You can always reach them at persona email
Updates to our Privacy Notice
We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice, for example the purpose of why we use your personal data, the identity of the Controller or your rights.
